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Art Factory

Privacy policy

Last updated 27 September 2026

Art Factory respects your privacy. This page explains what we keep about you and why.

What we keep

  • Your name, mobile number, email and delivery address, and the location pin if you share it.
  • Your orders and invoices.
  • What you do on our website: artworks you view, searches, likes, your wishlist and your cart. We use this to show your history in My Account and to improve the shop.
  • Payments are handled by MyFatoorah. We never receive your card number.

Why we keep it

  • To make and deliver your order, send order emails and help you with any question.
  • To run your account.
  • To email you about your cart or new offers, only if you ticked the box at checkout or in My Account. You can stop these emails at any time.

Cookies

We use cookies the website needs to work: your language, your cart, your sign-in, and a random device number that remembers your likes and wishlist before you sign in.

Who we share it with

Only what is needed with our delivery team, our payment partner, and the companies that host our website and send our emails. We never sell your information.

How long we keep it

While you have an account, and invoices for as long as the law in Qatar requires.

Your choices

You can see and change your details in My Account. To delete your account, write to info@artfactoryonline.com.

Security

Passwords are stored in a form nobody can read, and the website uses a secure connection (https).

Contact

Questions about your information: info@artfactoryonline.com.